We stand behind our merchandise 100% regarding workmanship and defects.

1.  All returned items must be in the original packaging.

2.  Any items returned for other than defects must be unused and in the original packaging. 

3.  We will only provide refunds or store credit for unwanted merchandise.

4.  If you have received a defective item from us, return the item and a copy of your receipt.  Inform us of the defect of the item.

 

For orders that are damaged in shipping:  Please notify us immediately so we can take the proper steps to return the damaged merchandised to us and that you may receive a refund or store credit.  You can reach us at 864-525-5622 or send e-mail to jeasler@carojays.org during normal business hours.